2019 civic hatchback sport 6MT cant reflash

Hondata model coverage & ECU application questions.
Beefie
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2019 civic hatchback sport 6MT cant reflash

Post by Beefie »

I purchased the car 2500 miles ago as part of the negotiations with the dealer it was between a sedan si or the hatch (which I like the body better) but they were going to add the reflash at a discounted price, making the hatch comparable to si numbers.

They cant get the reflash to work, I'm dealing with ike Honda in carbondale Illinois, they have been super helpful with the situation, but I almost feel duped, because they over promised, and under delivered because of this.

My ECM is 37820-5an-a22 . I was wondering if there is potentially going to be support for this vehicle.
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Spunkster
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Re: 2019 civic hatchback sport 6MT cant reflash

Post by Spunkster »

This should be supported, but if they are not using the most recent version of software it could be an issue. If they continue to have issues they will need to contact us when they have the vehicle in front of them.

Beefie
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Re: 2019 civic hatchback sport 6MT cant reflash

Post by Beefie »

But if I do a compatibility check it says it's not compatible with flashpro

Beefie
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Re: 2019 civic hatchback sport 6MT cant reflash

Post by Beefie »

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Fk8killer
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Re: 2019 civic hatchback sport 6MT cant reflash

Post by Fk8killer »

I have the same ecu will flashpro eventually be compatible with it i want to make the purchase

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Spunkster
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Re: 2019 civic hatchback sport 6MT cant reflash

Post by Spunkster »

Yes it will be supported once we can get the information from the ECU.

Beefie
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Re: 2019 civic hatchback sport 6MT cant reflash

Post by Beefie »

As in an ecu is needed with the same number?

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Spunkster
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Re: 2019 civic hatchback sport 6MT cant reflash

Post by Spunkster »

yes

Beefie
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Re: 2019 civic hatchback sport 6MT cant reflash

Post by Beefie »

If an ecu was sent in, roughly how long would it be needed?

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Spunkster
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Re: 2019 civic hatchback sport 6MT cant reflash

Post by Spunkster »

The ECU does non need to be sent in. We just need the FlashPro to send the binary from the ECU in question.

Beefie
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Re: 2019 civic hatchback sport 6MT cant reflash

Post by Beefie »

is it something the dealership i have been working with would be able to relay to Hondata? or is there more to it?

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Spunkster
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Re: 2019 civic hatchback sport 6MT cant reflash

Post by Spunkster »

They need your vehicle present and they need to contact us so we can give them instructions on what to do.

Beefie
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Re: 2019 civic hatchback sport 6MT cant reflash

Post by Beefie »

Excellent, thanks. Is there a specific number they would call, or something they should have?

Beefie
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Re: 2019 civic hatchback sport 6MT cant reflash

Post by Beefie »

?

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Spunkster
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Re: 2019 civic hatchback sport 6MT cant reflash

Post by Spunkster »

They will need to contact support either by phone or by email.

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