Kpro - Wont data log before, Now wont connect at all. Help..

db8typer · Post by **db8typer** » Thu Jul 22, 2010 8:47 pm

Hondata,

My Kpro does not connect at all.. The drivers has been changed, it shows up as USB<->Serial on my PC.

My Mac shows it up as a USB SERIAL COM PORT, but Kmanager still does not connect.

This is my 4th Kpro'd car and this issue is really dodgy..

Im a IT admin so the driver troubleshooting was the 1st thing I tried... also, un-installing and reinstalling the device.

I need help guys, cant drive my car with the tune on the ECU.

Andre

db8typer · Post by **db8typer** » Fri Jul 23, 2010 12:03 pm

A response from Hondata would be much appreciated, this topic has not been publicly closed before.

I have emailed support @ hondata.com from yesterday.

Awaiting help.

Andre

db8typer · Post by **db8typer** » Sat Jul 24, 2010 6:58 pm

Still waiting, I would like some input.

Post by **Spunkster** » Mon Jul 26, 2010 9:33 am

check your email

db8typer · Post by **db8typer** » Wed Jul 28, 2010 6:44 am

Spunkster, I have not recieved eny email.

Can you please send to kmnite@gmail.com

Thank you

db8typer · Post by **db8typer** » Sun Aug 08, 2010 5:24 pm

Still no reply on this subject, why is Hondata showing such low support? Can I please have atleast some info on whether it is fixable or not? Please, I need to know how to rectify this issue.

Post by **Spunkster** » Mon Aug 09, 2010 9:28 am

You need to check your spam filter as you were sent emails.

Please download and install the new beta versio of software from our website. THen go to Help, and click on Test USB. Follow the prompts and after unplugging the USB and plugging it back in it should work.

db8typer · Post by **db8typer** » Mon Aug 09, 2010 1:34 pm

Havent changed any SPAM settings, I even searched my spam inbox, but I sure did receive a email today though....

Thanks, better late than never.

db8typer · Post by **db8typer** » Tue Aug 10, 2010 7:18 pm

That worked like a charm.

Thanks a lot Spunkster.