S300 Solid Red LED

s300 and SManager software questions & answers
Post Reply
7rrivera7
Posts: 112
Joined: Wed Nov 13, 2002 3:01 pm

S300 Solid Red LED

Post by 7rrivera7 » Sat Jul 11, 2015 3:21 pm

A customer brought me his S300v1 ECU and it's showing a solid red light and does not run his car properly. I connected using SManager and the settings are out of range and do not make sense. I can upload his calibration or create a new calibration but the red LED does not go out. I also tried erasing the ECU but SManager says it cannot erase it.

I tested his ECU with another S300 and it worked fine. I then put his S300 in my ECU and the same red LED came on.

I believe the S300 is bad and would like to send it in for repair. Please tell me how to proceed. Thank you.

User avatar
Spunkster
Site Admin
Posts: 17775
Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata
Contact:

Re: S300 Solid Red LED

Post by Spunkster » Mon Jul 13, 2015 9:30 am

Since this is out of warranty we cannot repair this. It will have to be replaced and the replacement will be a V3. The cost for this will be $400.

7rrivera7
Posts: 112
Joined: Wed Nov 13, 2002 3:01 pm

Re: S300 Solid Red LED

Post by 7rrivera7 » Mon Jul 13, 2015 10:03 am

Ok, $400 includes shipping to Puerto Rico? Do I have to send in the bad S300?

User avatar
Spunkster
Site Admin
Posts: 17775
Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata
Contact:

Re: S300 Solid Red LED

Post by Spunkster » Mon Jul 13, 2015 11:05 am

Send an email to support <at> Hondata.com with the following and I will issue an RMA and give you further
instructions:

Name:
Address:
Phone:
Email:
Serial#:
Description of the problem:

Post Reply