S300 v2 wont connect

s300 and SManager software questions & answers
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Ohlin
Posts: 2
Joined: Sat Dec 08, 2012 7:03 pm

S300 v2 wont connect

Post by Ohlin »

S300 wont connect to laptop.
Worked fine last time I connected. Only thing done recently (today) was updated Smanager.

Says USB driver is installed, but wont connect.
I've tried the manual driver update to no luck.
All green lights on the s300.

Showing code 39 in the device manager.

S300 22774

What are my options?
I'm in Canada.

Thanks

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Spunkster
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Re: S300 v2 wont connect

Post by Spunkster »

Have you tried restarting the laptop?

Ohlin
Posts: 2
Joined: Sat Dec 08, 2012 7:03 pm

Re: S300 v2 wont connect

Post by Ohlin »

Yes...
Numerous times.
All USB ports work fine with any other devices plugged in.

I havent tried a new usb cable. Only the one that came with the s300.
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Spunkster
Site Admin
Posts: 18608
Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata
Contact:

Re: S300 v2 wont connect

Post by Spunkster »

Try a different USB cable before doing anything else in case it is damaged. It is a standard USB A to USB B cable.

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