S300 v2 wont connect

s300 and SManager software questions & answers
Post Reply
Ohlin
Posts: 2
Joined: Sat Dec 08, 2012 7:03 pm

S300 v2 wont connect

Post by Ohlin » Thu Jul 18, 2019 7:10 pm

S300 wont connect to laptop.
Worked fine last time I connected. Only thing done recently (today) was updated Smanager.

Says USB driver is installed, but wont connect.
I've tried the manual driver update to no luck.
All green lights on the s300.

Showing code 39 in the device manager.

S300 22774

What are my options?
I'm in Canada.

Thanks

User avatar
Spunkster
Site Admin
Posts: 17862
Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata
Contact:

Re: S300 v2 wont connect

Post by Spunkster » Fri Jul 19, 2019 8:54 am

Have you tried restarting the laptop?

Ohlin
Posts: 2
Joined: Sat Dec 08, 2012 7:03 pm

Re: S300 v2 wont connect

Post by Ohlin » Fri Jul 19, 2019 4:11 pm

Yes...
Numerous times.
All USB ports work fine with any other devices plugged in.

I havent tried a new usb cable. Only the one that came with the s300.
Attachments
20190718_195305.jpg
20190718_195305.jpg (2.77 MiB) Viewed 281 times

User avatar
Spunkster
Site Admin
Posts: 17862
Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata
Contact:

Re: S300 v2 wont connect

Post by Spunkster » Fri Jul 19, 2019 4:17 pm

Try a different USB cable before doing anything else in case it is damaged. It is a standard USB A to USB B cable.

Post Reply