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S300 v2 wont connect

Posted: Thu Jul 18, 2019 7:10 pm
by Ohlin
S300 wont connect to laptop.
Worked fine last time I connected. Only thing done recently (today) was updated Smanager.

Says USB driver is installed, but wont connect.
I've tried the manual driver update to no luck.
All green lights on the s300.

Showing code 39 in the device manager.

S300 22774

What are my options?
I'm in Canada.

Thanks

Re: S300 v2 wont connect

Posted: Fri Jul 19, 2019 8:54 am
by Spunkster
Have you tried restarting the laptop?

Re: S300 v2 wont connect

Posted: Fri Jul 19, 2019 4:11 pm
by Ohlin
Yes...
Numerous times.
All USB ports work fine with any other devices plugged in.

I havent tried a new usb cable. Only the one that came with the s300.

Re: S300 v2 wont connect

Posted: Fri Jul 19, 2019 4:17 pm
by Spunkster
Try a different USB cable before doing anything else in case it is damaged. It is a standard USB A to USB B cable.