KPRO MANAGER WILL NOT INSTALL USB DRIVER

Hondata model coverage & ECU application questions.
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dre2fast
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KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by dre2fast » Sun May 14, 2017 5:22 am

need assistant please,

I'm having problems with k manager installing usb driver I've tried multiple desktop and laptop and on first download its says driver not installed/offline

I went to through the whole process of installing the usb driver manually in the device manager and showing the (hondata k series ecu) when plugged in and not showing the yellow exclamation ...so I know the usb driver is updated and my computer see it ... if I try existing and re entering k manager it still says driver not installed after the device is updated. I tried usb update with the ignition on inside car it says its updated. I try usb test and its says usb information is incorrect (recovery pid) ...the car starts fine but I cannot do any uploads I'm more thinking its a kmanager issue rather kpro

side note for the hell off it I tried downloading the hondata s300manager and its says driver is installed so why wont k manager install the driver

need your help guys thanks

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Hondata
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Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by Hondata » Sun May 14, 2017 10:36 am

Open the device manager and tell us what it shows for the KPro.
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dre2fast
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Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by dre2fast » Sun May 14, 2017 11:36 am

its says HONDATA K-SERIES ECU

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Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by Hondata » Sun May 14, 2017 12:23 pm

Can you post a screenshot of the device manager?
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dre2fast
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Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by dre2fast » Sun May 14, 2017 4:27 pm

Are you seeing the picture on your end

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Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by Hondata » Mon May 15, 2017 8:09 am

Do you follow the ECU installation procedure?
https://www.hondata.com/help/kmanager/i ... vista7.htm

I don't think it is the ECU drivers, but we should check anyhow. In the device manager, right click on 'Hondata K-Series ECU', select properties, then the details tab, then 'hardware ids'. Post what you see there. SHould be VID_XXXX&PID_XXXX or similar.
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dre2fast
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Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by dre2fast » Mon May 15, 2017 8:38 am

that's all I see showing and ive been through the whole driver update on three computer and laptop and I keep getting driver not installed

dre2fast
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Can someone send me a older kmanger version software download link

Post by dre2fast » Mon May 15, 2017 12:13 pm

Need a older version other thank kpro Editor 4.3.3 this software will not let me install drivers. To my computer

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Re: Can someone send me a older kmanger version software download link

Post by Hondata » Mon May 15, 2017 3:28 pm

Please do not downgrade the KManager software version.

The USB drivers are available as a standalone download
https://www.hondata.com/updates/KProDrivers.exe
but the drivers are the same as when are included with KManager.

If you have tried the KPro on another laptop and get the same problem then the problem could be the KPro. Can you provide details about the KPro?
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SkareKrow
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Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by SkareKrow » Sun Dec 03, 2017 7:33 pm

bump from the dead

I am having the same issue. The difference is that it isnt reading or showiing the ECU on Device Manager at all. Any help would be gladly appreciated.

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Spunkster
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Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by Spunkster » Mon Dec 04, 2017 10:38 am

What is the serial number that is on the K-Pro board inside the ECU?

From Help, About, what is the version of software you are using?

ehwreck24
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Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by ehwreck24 » Thu Jun 27, 2019 12:42 am

BUMP
Having this same issue bought k series ek sedan and now that im trying to put a k24a2 engine, im trying to change the map. When hooking up my Kpro V1 it show up on the computer as USB serial converter. Already tried the step of setting up the driver.

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Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by Spunkster » Thu Jun 27, 2019 9:21 am

Send an email to support<at>hondata.com with the following and I will issue an RMA and give you further
instructions:

Name:
Address:
Phone:
Email:
Serial#:
Description of problem:

include a link to this thread

charosenz
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Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by charosenz » Wed Oct 16, 2019 8:30 pm

I get the same driver not installed error. I am just testing the software to see how it works before buying.

I see a lot of other people have had the same problems, but I don't read any solutions. If anyone overcame this problem, please post how you got it to work. I am sure a lot of others would benefit from the info.

Thanks. !

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Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by Hondata » Wed Oct 16, 2019 9:08 pm

Do you have a KPro plugged in? If not, then you don't need the driver. If so, give more information.
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