KPRO MANAGER WILL NOT INSTALL USB DRIVER

Hondata model coverage & ECU application questions.
Post Reply
dre2fast
Posts: 13
Joined: Sat May 13, 2017 10:55 pm

KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by dre2fast » Sun May 14, 2017 5:22 am

need assistant please,

I'm having problems with k manager installing usb driver I've tried multiple desktop and laptop and on first download its says driver not installed/offline

I went to through the whole process of installing the usb driver manually in the device manager and showing the (hondata k series ecu) when plugged in and not showing the yellow exclamation ...so I know the usb driver is updated and my computer see it ... if I try existing and re entering k manager it still says driver not installed after the device is updated. I tried usb update with the ignition on inside car it says its updated. I try usb test and its says usb information is incorrect (recovery pid) ...the car starts fine but I cannot do any uploads I'm more thinking its a kmanager issue rather kpro

side note for the hell off it I tried downloading the hondata s300manager and its says driver is installed so why wont k manager install the driver

need your help guys thanks

User avatar
Hondata
Site Admin
Posts: 8473
Joined: Thu Aug 15, 2002 12:13 pm
Location: Torrance, CA
Contact:

Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by Hondata » Sun May 14, 2017 10:36 am

Open the device manager and tell us what it shows for the KPro.
Hondata

dre2fast
Posts: 13
Joined: Sat May 13, 2017 10:55 pm

Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by dre2fast » Sun May 14, 2017 11:36 am

its says HONDATA K-SERIES ECU

User avatar
Hondata
Site Admin
Posts: 8473
Joined: Thu Aug 15, 2002 12:13 pm
Location: Torrance, CA
Contact:

Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by Hondata » Sun May 14, 2017 12:23 pm

Can you post a screenshot of the device manager?
Hondata

dre2fast
Posts: 13
Joined: Sat May 13, 2017 10:55 pm

Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by dre2fast » Sun May 14, 2017 12:51 pm

Image

dre2fast
Posts: 13
Joined: Sat May 13, 2017 10:55 pm

Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by dre2fast » Sun May 14, 2017 4:27 pm

Are you seeing the picture on your end

User avatar
Hondata
Site Admin
Posts: 8473
Joined: Thu Aug 15, 2002 12:13 pm
Location: Torrance, CA
Contact:

Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by Hondata » Mon May 15, 2017 8:09 am

Do you follow the ECU installation procedure?
https://www.hondata.com/help/kmanager/i ... vista7.htm

I don't think it is the ECU drivers, but we should check anyhow. In the device manager, right click on 'Hondata K-Series ECU', select properties, then the details tab, then 'hardware ids'. Post what you see there. SHould be VID_XXXX&PID_XXXX or similar.
Hondata

dre2fast
Posts: 13
Joined: Sat May 13, 2017 10:55 pm

Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by dre2fast » Mon May 15, 2017 8:37 am

Image

dre2fast
Posts: 13
Joined: Sat May 13, 2017 10:55 pm

Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by dre2fast » Mon May 15, 2017 8:38 am

that's all I see showing and ive been through the whole driver update on three computer and laptop and I keep getting driver not installed

dre2fast
Posts: 13
Joined: Sat May 13, 2017 10:55 pm

Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by dre2fast » Mon May 15, 2017 8:43 am

Image

dre2fast
Posts: 13
Joined: Sat May 13, 2017 10:55 pm

Can someone send me a older kmanger version software download link

Post by dre2fast » Mon May 15, 2017 12:13 pm

Need a older version other thank kpro Editor 4.3.3 this software will not let me install drivers. To my computer

User avatar
Hondata
Site Admin
Posts: 8473
Joined: Thu Aug 15, 2002 12:13 pm
Location: Torrance, CA
Contact:

Re: Can someone send me a older kmanger version software download link

Post by Hondata » Mon May 15, 2017 3:28 pm

Please do not downgrade the KManager software version.

The USB drivers are available as a standalone download
https://www.hondata.com/updates/KProDrivers.exe
but the drivers are the same as when are included with KManager.

If you have tried the KPro on another laptop and get the same problem then the problem could be the KPro. Can you provide details about the KPro?
Hondata

SkareKrow
Posts: 2
Joined: Wed May 30, 2012 9:56 pm

Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by SkareKrow » Sun Dec 03, 2017 7:33 pm

bump from the dead

I am having the same issue. The difference is that it isnt reading or showiing the ECU on Device Manager at all. Any help would be gladly appreciated.

User avatar
Spunkster
Site Admin
Posts: 17327
Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata
Contact:

Re: KPRO MANAGER WILL NOT INSTALL USB DRIVER

Post by Spunkster » Mon Dec 04, 2017 10:38 am

What is the serial number that is on the K-Pro board inside the ECU?

From Help, About, what is the version of software you are using?

Post Reply