Hondata Operations

Updated Jan 2024
There will be limited phone support between the hours of 9am-3pm PST from Monday through Friday. Contact support@hondata.com to obtain an RMA and instructions before sending anything to us. Please note that dealer orders may require up to 1-2 working days for processing upon receipt, operating on a first-come, first-served basis. We are accepting S300s, K-Pros and Reflashes for installs and upgrades. Turnaround time for S300s, RMAs and Reflashes are 1-2 weeks (plus transit times). Turnaround time for K-Pros are 3-4 weeks (plus transit times). Please do not contact us asking if we have received your ECU, instead check your tracking number. If it shows delivered, we have it.
Online orders are being processed, but may take up to a few business days to ship out. All online order cut-off times will be at 12pm PST.
FedEx has suspended their Money-Back-Guarantee until further notice for most freight methods, due to the increase in U.S. e-commerce, weather delays and/or other effects of the pandemic throughout the world.