K manager wont running

K-Series Programmable ECU installation questions / support issues
dark2k1
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K manager wont running

Post by dark2k1 »

I just install K manager on my laptop and the programs dont open... i reinstall it 3 times and I get the latest version.

I'm on XP and he always say.... this program should close because ....

Someone can help me ??
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rensoyka
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Post by rensoyka »

Are you installing it on a user profile of XP that has administrator priviliges?
dark2k1
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Post by dark2k1 »

yes..
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Spunkster
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Post by Spunkster »

Post the exact error message you are receiveing.
dark2k1
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Post by dark2k1 »

K-Series ECU Manager has encountered a problem and needs to close. We are sorry for the inconvenience.

the rest is about to send a report to microsoft..
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Hondata
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Post by Hondata »

Do you have anti-virus software running?
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dark2k1
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Post by dark2k1 »

No other software running ....
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tnhatch02
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Post by tnhatch02 »

dark2k1 wrote:No other software running ....
turn off all other software and then try it... no Norton, no anti-virus' need to be on while working with kpro... hth..
dark2k1
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Post by dark2k1 »

i don't have another software running when i try it....

so this not my trouble.... the problems is otherwhere...
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Hondata
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Post by Hondata »

Can you provide:
- exact error message
- version of windows
- version of kmanager
- list of running processes from task manager
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dark2k1
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Post by dark2k1 »

I can send you the screen snapshot if you give me an email for ship the jpg.... I also can ship the .txt of the error report.

I gonna ad the others information you wanted after

(I'm not on this computer right now)
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dark2k1
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Post by dark2k1 »

i still waiting for an email for send the error text and picture of the error box...
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Spunkster
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Post by Spunkster »

posted here would be best
dark2k1
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Post by dark2k1 »

Hondata wrote:Can you provide:
- exact error message...

K-Series ECU Manager has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.

Please tell Microsoft about this problem.... etc


- version of windows

XP professional version 2002 service pack 1


- version of kmanager

1.2.2.2


- list of running processes from task manager
msnmsgr.exe
ctfmon.exe
explorer.exe
svchost.exe
isass.exe
services.exe
winlogon.exe
csrss.exe
smss.exe
taskmgr.exe
system
system idle process - system
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dark2k1
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Post by dark2k1 »

???
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