Flashpro TSX Locked to VIN

FlashPro Manager software
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Bevster
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Flashpro TSX Locked to VIN

Post by Bevster » Tue Nov 07, 2017 2:01 pm

Good Day

I purchased a used TSX Flashpro unit on eBay and the seller returned the ecu to stock but forgot to unlock from vehicle.
Problem is I reside in a different continent and the seller is in the USA.

This was purely an oversight from his part, but now I only have 2 options.

1. Suppose sending it back and forth for him to unlock and incur shipping as well as customs/duties.
2. Hopefully Hondata could assist me with unlocking the unit remotely, is this possible?

The unit serial number is FP-TSX-US-90601

Your assistance will be greatly appreciated.

Thanks!

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Spunkster
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Re: Flashpro TSX Locked to VIN

Post by Spunkster » Tue Nov 07, 2017 2:21 pm

This cannot be remotely unlocked. You will need to arrange for the seller to properly unlock it, or get your money back from them.

Bevster
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Joined: Tue Nov 07, 2017 1:52 pm

Re: Flashpro TSX Locked to VIN

Post by Bevster » Tue Nov 07, 2017 2:26 pm

Thanks for the prompt response. What would the cost be to unlock the unit? This would mean sending to Hondata right?

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Spunkster
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Re: Flashpro TSX Locked to VIN

Post by Spunkster » Tue Nov 07, 2017 3:13 pm

It is $550 to unlock it.

Bevster
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Re: Flashpro TSX Locked to VIN

Post by Bevster » Tue Nov 07, 2017 10:56 pm

Thanks for the feedback. So only option is to request a refund from the seller as you initially stated. Sending back to unlock and send back to me including customs/duties will be a waste.

Bevster
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Re: Flashpro TSX Locked to VIN

Post by Bevster » Wed Jan 31, 2018 1:30 pm

Spunkster wrote:
Tue Nov 07, 2017 3:13 pm
It is $550 to unlock it.
Hi There

Is there any possibility of having the device unlocked online or via Team Viewer or a remote desktop of some sort? Or does the device physically have to be sent for unlocking? Please confirm the process and how it works if it has to be sent to you.....

Thanks!

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Spunkster
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Re: Flashpro TSX Locked to VIN

Post by Spunkster » Wed Jan 31, 2018 1:50 pm

It must be sent in, there is no other way.

Bevster
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Re: Flashpro TSX Locked to VIN

Post by Bevster » Thu Feb 01, 2018 2:24 am

Spunkster wrote:
Wed Jan 31, 2018 1:50 pm
It must be sent in, there is no other way.
How does the shipping etc work? I'm assuming the $550 is just to unlock the device once its there?
Or does this include shipping to and returning back?

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Spunkster
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Re: Flashpro TSX Locked to VIN

Post by Spunkster » Thu Feb 01, 2018 11:11 am

This includes the return shipping.

Bevster
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Re: Flashpro TSX Locked to VIN

Post by Bevster » Thu Feb 01, 2018 9:33 pm

Spunkster wrote:
Thu Feb 01, 2018 11:11 am
This includes the return shipping.
Thanks, Could you please provide me with all the info/forms/details etc on how to proceed with sending the Flashpro back to you with return shipping etc, I would like to get the ball rolling. I have tried sending you a PM but that feature has been disabled on your side.

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Spunkster
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Re: Flashpro TSX Locked to VIN

Post by Spunkster » Fri Feb 02, 2018 11:10 am

Send and email to support <at> hondata.com with the following and I will issue an RMA and give you further
instructions:

Name:
Address:
Phone:
Email:
Serial#:
Description of problem:

Include a link to the thread.

Bevster
Posts: 8
Joined: Tue Nov 07, 2017 1:52 pm

Re: Flashpro TSX Locked to VIN

Post by Bevster » Fri Feb 02, 2018 12:40 pm

Spunkster wrote:
Fri Feb 02, 2018 11:10 am
Send and email to support <at> hondata.com with the following and I will issue an RMA and give you further
instructions:

Name:
Address:
Phone:
Email:
Serial#:
Description of problem:

Include a link to the thread.
Thanks Will do

Bevster
Posts: 8
Joined: Tue Nov 07, 2017 1:52 pm

Re: Flashpro TSX Locked to VIN

Post by Bevster » Fri Feb 02, 2018 10:18 pm

Spunkster wrote:
Fri Feb 02, 2018 11:10 am
Send and email to support <at> hondata.com with the following and I will issue an RMA and give you further
instructions:

Name:
Address:
Phone:
Email:
Serial#:
Description of problem:

Include a link to the thread.
@Spunkster, email sent now as requested.

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