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FlashPro won't recognize my Civic - What to do?

Posted: Sat Jul 28, 2018 6:51 am
by Helmigurt
Hello friends,

I recently bought a 2018 Honda Civic Hatchback Sport Plus 1.5 Turbo CVT in Austria. After reading a lot of positive things about Hondata online I ordered the FlashPro (FP-16CIVIC-L15T-INT) with the serial #220472 to tune the car.

Unfortunately it didn't work because the FlashPro doesn't recognize my car even though I can find my exact model in the tune list. Attached are a few screenshots of the FlashPro manager. I hope you can help me solve this problem.

Thanks and best regards!

Re: FlashPro won't recognize my Civic - What to do?

Posted: Sat Jul 28, 2018 7:50 am
by Jun43
your ecu isn't supported. you would need to email them to see what the next step you can take to see if they can support it

Re: FlashPro won't recognize my Civic - What to do?

Posted: Mon Jul 30, 2018 1:19 pm
by Spunkster
What is your ECU part number?

Re: FlashPro won't recognize my Civic - What to do?

Posted: Thu Aug 09, 2018 6:05 am
by Helmigurt
Hi Spunkster,

After my holidays I finally found the ECU sticker. ECU is unfortunately not supported. My ECU number is 37820-5AN-E82

Maybe Hondata can support this ECU in the future?

best regards!

Re: FlashPro won't recognize my Civic - What to do?

Posted: Thu Aug 09, 2018 9:34 am
by Spunkster
Please email support <at> hondata.com and we will give you instruction on how to get us more information to see if we can support this.

Make sure you include your ECU part number.

Re: FlashPro won't recognize my Civic - What to do?

Posted: Wed Nov 14, 2018 2:13 pm
by Helmigurt
Any news on supporting this ECU? I sent all data a few months ago.

Re: FlashPro won't recognize my Civic - What to do?

Posted: Wed Nov 14, 2018 3:00 pm
by Spunkster
Please follow the instructions in the email we just sent you.

Re: FlashPro won't recognize my Civic - What to do?

Posted: Wed Dec 05, 2018 12:43 pm
by Miladsportplus18
Hi
Do you have any news about this ecu compatibility ?
Thanks

Re: FlashPro won't recognize my Civic - What to do?

Posted: Wed Dec 05, 2018 2:21 pm
by Spunkster
What ECU part number are you referring to?

Re: FlashPro won't recognize my Civic - What to do?

Posted: Wed Dec 05, 2018 3:03 pm
by Miladsportplus18
Hi
Thanks for your reply
For 37820-5AN-E82 ecu.

Re: FlashPro won't recognize my Civic - What to do?

Posted: Wed Dec 05, 2018 3:38 pm
by Spunkster
It is supported in the current software.

Re: FlashPro won't recognize my Civic - What to do?

Posted: Wed Dec 05, 2018 3:56 pm
by Miladsportplus18
Thanks
Good news because I have this message when I check my ECU compatibility:

Re: FlashPro won't recognize my Civic - What to do?

Posted: Mon Dec 17, 2018 12:14 pm
by Miladsportplus18
Hello
I received mine today but as for Helmigurt FlashPro won’t recognize my Civic.
Best regards

Re: FlashPro won't recognize my Civic - What to do?

Posted: Mon Dec 17, 2018 12:25 pm
by Spunkster
Apparently no one has sent the file after receiving the email with the special instructions. This is not yet supported.

Re: FlashPro won't recognize my Civic - What to do?

Posted: Mon Dec 17, 2018 12:34 pm
by Miladsportplus18
😕
Can i do it?