Unable to purchase install jailbreak

[Vincentwang]

Dear everyone:

I have a 2020 European verison FK8 and I bought the international version Hondata. I use the Flashpro manager to lock the Hondata to the vehicle without a problem but I cannot go further to purchase the install jailbreak. I have internet connection, Hondata locked to the vehicle, registered the Flashpro, but the jailbreak status shows "Unknown" and the copy the VIN, purchase jailbreak online button cannot be entered. Are there anyone with this situation? Please help me out! I attach photo for reference, hope some can help!

[Hondata]

I believe the 2020 Euro needs a jailbreaker like the US model.

[Vincentwang]

I believe the 2020 Euro needs a jailbreaker like the US model.

Are you sure? My friend has a 2019 Euro FK8 and no need to use the jailbreaker.

[Hondata]

That's why I qualified my answer with 2020. Get your FlashPro, plug it in to your friend's 2019 and what the jailbreak status is. If is shows 'Yes' and yours shows 'Unknown' then it is the CAN gateway and you would need the jailbreaker. If it shows 'Unknown' then it is some other problem.

[Vincentwang]

That's why I qualified my answer with 2020. Get your FlashPro, plug it in to your friend's 2019 and what the jailbreak status is. If is shows 'Yes' and yours shows 'Unknown' then it is the CAN gateway and you would need the jailbreaker. If it shows 'Unknown' then it is some other problem.

Thanks for the reply! I will try it out

[tordep]

Hi, I am also having the same problem with a euro 2021 type R, did you manage to sort it out, did it needed the jailbreaker can bypass.

thanks