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2019 ctr bluetooth wont connect

Posted: Fri May 17, 2019 9:03 pm
by redlinectr
Has anyone else had any luck getting the flash pro to connect to the head units bluetooth. I tried to connect and it says to enter 0000 on device to connect but there is no way to hit anything on the flash pro because it has nothing to press. So I tried it with the box checked that says Alternative pairing mode and it makes it a little further and pairs for a second or two then disconnects and will never stay connected.

Re: 2019 ctr bluetooth wont connect

Posted: Sun May 19, 2019 8:09 am
by Hondata
On the CTR I think you need to leave the box unchecked.
What version of the app are you using? 1.5.4.x works well for us.
viewtopic.php?f=48&t=21545

Re: 2019 ctr bluetooth wont connect

Posted: Sun May 19, 2019 1:44 pm
by redlinectr
If I leave the box unchecked it never connects to the head unit's bluetooth because it wants me to enter the code to pair. If I check the box it will pair and then connect and disconnect over and over again. It's not the app that is having the problem because I can never get the fpm to stay connected to the head units bluetooth.

Re: 2019 ctr bluetooth wont connect

Posted: Sun May 19, 2019 2:56 pm
by Hondata
What version of the app are you using?

Re: 2019 ctr bluetooth wont connect

Posted: Sun May 19, 2019 3:34 pm
by redlinectr
1.5 but the problem is the bluetooth wont even stay connected to the flash pro long enough to even connect to the app. I just see the bluetooth icon on the headunit turn off and on off and on.

Re: 2019 ctr bluetooth wont connect

Posted: Mon May 20, 2019 7:44 am
by Hondata
1.5 what? If it just says 1.5, then it is old and that is the problem. It should be 1.5.4.1 or similar.

Re: 2019 ctr bluetooth wont connect

Posted: Mon May 20, 2019 4:12 pm
by redlinectr
I'm not sure how to tell for sure but I've tried every 1.5 version that is on the forums here viewtopic.php?f=48&t=21545

Unless I just don't get what your saying but I still don't see how its an issue with the app with the flash pro itself wont stay connected to the head unit? Is the flash pro supposed to stay connected to the bluetooth head unit all the time because it does not. I'm pretty sure it should say paired devices and have flashpro in there and just auto connect but mine doesn't because it wont stay connected to the head unit.

Re: 2019 ctr bluetooth wont connect

Posted: Tue May 21, 2019 9:30 am
by Hondata
The version number is shown on the bottom right when you start the app. If it does not have anything then it is an old version.

Re: 2019 ctr bluetooth wont connect

Posted: Tue May 21, 2019 10:10 am
by Spunkster
We do not know yet if the 2019 will even work as this has not yet been tested. Since this has an updated head unit it may be something that Honda has changed.

Have you paired the FlashPro via the Android Bluetooth settings before trying to connect in the App?

Re: 2019 ctr bluetooth wont connect

Posted: Tue May 21, 2019 10:55 am
by redlinectr
Yes that is why I'm saying it wont stay paired. You can pair it and it will just connect and disconnect over and over on the head unit. If you sit there and wait the flash pro will pop up in that same box as paired then go away paired then go away. I would say something has changed with the head unit or something is wrong with the bluetooth in the flash pro itself but it seems to hold a steady connection on my samsung s9+.

Re: 2019 ctr bluetooth wont connect

Posted: Tue May 21, 2019 12:23 pm
by Spunkster
It sounds like there has been a change to the head unit. We have a 19 Civic SI that we will look into this in the next week or so.

Re: 2019 ctr bluetooth wont connect

Posted: Tue May 21, 2019 12:40 pm
by redlinectr
Ok thanks, let me know if you need me to test or send you anymore info.